Returns & Exchanges — JDAN Sport

🔄 No Sweat, Just Smooth Swaps

At JDAN Sport, we get it—sometimes the fit isn’t right, the color hits different in real life, or you just need to switch gears. That’s why we’ve made returns and exchanges as effortless as your morning jog.

Our Policy: Straightforward & Stress-Free

1. Eligibility:

• 30-Day Window: Request a return/exchange within 30 days of delivery.

• Condition Matters: Items must be unused, unworn, and in original packaging (tags attached, no scuffs or smells).

• Proof Required: Include your order number or receipt.

2. Non-Returnable Items:

• Final Sale Gear: Marked “FINAL SALE” at checkout (like limited-edition drops or clearance steals).

• Customized Kicks: Personalized designs or monogrammed items (they’re yours forever, fam).

How to Initiate a Return/Exchange

Step 1: Hit Us Up
Email [email protected] with:

• Subject line: Return/Exchange Request: [Order #]

• Body template:

                 Name: [Your Full Name]  
                 Order #: [Found in your confirmation email]  
                 Item(s): [Product name + size/color]  
                 Reason: [Fit issue, wrong size, etc.]  
                 Request: [Refund / Exchange for [size/style]]  

Step 2: Pack It Right

• Securely repackage items in the original box (no duct tape chaos, please).

• Include the return slip from your order (if lost, add a note with your order #).

Step 3: Ship It Back

• Send to:

            JDAN Sport Returns  
            [Config_Address]  

• Pro Tip: Use a tracked shipping method—we’re not liable for lost packages.

Refunds: Fast & Transparent

• Timing: Once we receive your return, processing takes 3-5 business days.

• How You’ll Get Paid: Refunds go back to your original payment method (credit card? 7-10 business days depending on your bank’s vibe).

• Exchanges: We’ll ship your new item ASAP—you’ll get a tracking email the moment it’s out.

Need Help? We’ve Got Your Back

Stuck? email [email protected]. We reply faster than you can tie your Hi-Tops.